The City of Peachtree Corners is launching CurioCity, a new, fully integrated web chat assistant designed to enhance customer service and streamline communication between residents and city staff.
Developed in partnership with Citibot, a national AI-powered firm for local governments, CurioCity is available 24/7 on the city’s website to help residents get fast answers, submit service requests, and connect with the appropriate department — all in real time.
City Manager Brian Johnson says: “Our goal is to remove barriers and make city government more accessible, responsive, and transparent. CurioCity brings information and assistance to the fingertips of our residents, enhancing how we communicate and serve our community.”
Residents can start chatting with CurioCity by visiting peachtreecornersga.gov and clicking the chat icon located in the bottom right corner of the screen — accessible on both desktop and mobile devices. CurioCity greets users instantly and guides them through their inquiry.
Founded in 2016 in Charleston, S.C.,, Citibot empowers local governments to better serve their communities with AI-powered web chat and text messaging tools that are easy to use and multilingual by design.
With this launch, Peachtree Corners becomes one of the first municipalities in Georgia to implement this platform.
Leadership Gwinnett announces 2026 class members
Leadership Gwinnett has announced members of its Class of 2026, the latest cohort in its program dedicated to developing and empowering community leaders. For 40 years, Leadership Gwinnett has been at the forefront of cultivating informed, connected, and committed leaders equipped to make a meaningful impact in Gwinnett County and beyond.
The Class of 2026 will begin a nine-month journey learning about Gwinnett in August 2025. To read the names of this new class, CLICK HERE.
Sparkle in the Park returns July 3 in Lilburn
Sparkle in the Park returns to the City of Lilburn on July 3, starting at 6 p.m. This will be the 16th annual Sparkle. Join the community for this celebration of independence at Lilburn City Park for a night full of live entertainment, food vendors and a fireworks display.
Shuttles will be available for attendees at no cost for the event. They will run from Lilburn City Hall, Lilburn First Baptist Church as well as at Killian Hill Road and Poplar Street. Accessible parking will also be available on a first come basis at Lilburn City Park on 76 Main Street. Note that Main Street will be closed to traffic from 9 p.m. to 10:30 p.m. on the day of the event.
The celebration kicks off at 6 p.m. and lasts until 10 p.m. with food trucks, children’s activities and of course, a live music lineup. For the opening act, Atlanta’s dynamic brass band Funk Cake will take the stage for a rocking performance. Next, headlining the event lineup is No Diggity Band, a premier Hip Hop, R&B and Pop tribute band. They play all the hits from the ‘90s to the 2000s for an electrifying performance.
Jackson EMC only electric co-op with this award
Jackson EMC has once again earned national recognition for its exceptional customer service. The cooperative’s contact center has been recertified by the International Customer Management Institute (ICMI), maintaining its distinction as the only electric membership corporation (EMC) in the United States to receive this certification.
The ICMI Site Certification is a globally respected benchmark, awarded to contact centers that demonstrate high efficiency and deliver a world-class customer experience. Jackson EMC first received the certification in May 2023. The cooperative has now successfully completed its first recertification process, underscoring a strong and ongoing commitment to service excellence.
In May, ICMI consultants visited Jackson EMC’s headquarters to conduct a comprehensive audit. This included interviews with key members of leadership, a review of more than 50 performance areas, and a deep dive into operational standards and service metrics.
Brent Cochran, director of customer service, says: “Our team takes great pride in being responsive, efficient and caring. We earned this certification again because we stay focused on what matters most — supporting our members with the kind of personalized care they deserve.”
Jackson Electric Membership Corporation, the largest electric cooperative in Georgia and one of the largest in the nation, is headquartered 50 miles northeast of Atlanta in Jefferson, Ga. The cooperative serves more than 271,000 meters on 15,440 miles of energized wire. For more information, visit jacksonemc.com.
Rowen is at epicenter of educational institutions
Rowen is at the epicenter of top universities, colleges and technical schools and has board-level partnerships with some of America’s top-ranked higher education institutions. Within the Rowen Region, there is a 90 percent high school graduation rate and, in recent years, averaged over 50,000 college graduates annually focused on some of Rowen’s key industries: computer science, healthcare and engineering.
